Shipping Policy

Shipping Rates:

Shipping and handling charges are based on item weight, dimensions, shipping destination, and shipping method. To determine your shipping costs, please add the item(s) to your shopping cart and proceed to the first checkout page, enter your postal/zip code and select your shipping method.

Delivery Time:

Please allow 1 to 2 business days to process an order and 3 to 7 business days for delivery. The number of delivery days does not include the day of order, holidays, or weekends. Conditions can vary according to carriers’ terms and conditions:

FedEx Shipping Conditions.

UPS Shipping Conditions.

Shipping Locations:

Orders processed on the website https://www.bradleysmoker.com/ can only be shipped to the United States.

Orders processed on the website https://www.bradleysmoker.ca/ can only be shipped to Canada.

If you live in any of the below listed locations, please call and a customer service representative can take your order:

  • Alaska
  • Hawaii
  • Yukon
  • Armed Forces (AA), (AE) and (AP)

International Orders are not supported, so items can’t be shipped to countries out of Canada and United States.

Limited Access:

Limited Access may be considered military bases, construction sites, churches, campgrounds, zoos, hospitals and or small strip malls. Carriers charge additional fees to accommodate the additional time it may take to unload. These are generally commercial establishments that are not open to the walk-in public, during normal business hours. Depending on your location and zone, and additional fee may be required if you fall in a limited access range. You will be contacted by customer service if your order meets these criteria before your order is shipped, extra charges may apply, or your order might need to be cancelled.

Shipping Restrictions:

We cannot ship to a post office box at this time, please supply a physical address when checking out.

Cancellation Policy:

Bradleysmoker.com reserves the right to cancel any order for any reason at any time. Any cancelled orders will be paid in the original currency processed, performing a full refund on the credit card used on the transaction, amount will be available on your statement in 5 to 10 days.

Free Shipping on orders over $150 terms and conditions

Free shipping will be automatically granted at checkout once your cart amount reaches the minimum of $150.

This promotion is not valid for shipping addresses located in the states, provinces or territories of:

  • USA:
    • Alaska
    • Hawaii
    • Yukon
    • Armed Forces (AA), (AE) and (AP)
  • CANADA:
    • Newfoundland And Labrador
    • Northwest Territories
    • Nunavut
    • Yukon Territory

If you have any question please contact customer service